Privacy Policy

Effective Date: 01/03/2023

Last updated: 1 September 2026

Prestige Car Imports is committed to protecting the privacy of individuals in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how Prestige Car Imports collects, uses and handles personal information through our website at prestigecarimports.com.

Prestige Car Imports is an Australian business. This policy is written for that Australian Privacy Act context.

1. Information We May Collect

Prestige Car Imports may collect personal information in the following ways.

Information you give us
Personal information may be collected if you submit it through an enquiry form, contact form, finance application, calculator-related request, email, phone call or similar communication. This can include:

  • name
  • email address
  • phone number
  • vehicle information
  • enquiry information
  • information contained in communications with Prestige Car Imports

We do not require you to create an account to browse the public website.

Information collected through website use
When someone uses the website, certain technical or usage information may be collected through cookies, tracking technologies, analytics services and website systems. This may include, where applicable:

  • IP address
  • browser and device information
  • pages visited
  • website interactions
  • referral or source information
  • advertising interaction or conversion information

This does not mean that every technology collects every type of information listed above.

2. How We Use Information

Information you voluntarily provide is used to respond to your enquiry, provide requested import, vehicle, finance or related services, and communicate with you about that request.

Information collected through cookies, tracking technologies, analytics services and website systems may be used to:

  • operate the website
  • support website functionality
  • protect security
  • process forms
  • prevent spam
  • understand how visitors use the website
  • measure website traffic
  • measure advertising performance
  • track actions resulting from advertisements
  • support campaign optimisation
  • support marketing and advertising audiences
  • improve the website and campaigns

We do not sell your personal information. We do not use the contact details you submit through our forms for unrelated direct marketing unless you have given explicit consent.

3. Cookies and Tracking Technologies

The Prestige Car Imports website uses cookies and tracking technologies.

These can include:

  • cookies
  • tracking pixels
  • tags
  • analytics technologies
  • advertising technologies
  • similar browser technologies

Cookies and tracking technologies may be used for:

  • operating the website
  • website functionality
  • security
  • forms
  • spam prevention
  • analytics
  • understanding how visitors use the website
  • measuring website traffic
  • measuring advertising performance
  • tracking actions resulting from advertisements
  • campaign optimisation
  • marketing and advertising audiences
  • embedded maps
  • reviews
  • chat functionality
  • other third-party website functionality

A cookie is a small file stored on your device. Tracking pixels and tags are small pieces of code that help a service recognise your browser and record interactions. We do not list invented cookie names in this policy. The specific cookies or similar files that appear on your device can vary by page, browser and the third-party services that load.

4. Types of Cookies and Tracking Technologies

The cookies and tracking technologies used on this website generally fall into the following practical categories.

Essential and functional
Cookies and technologies required for normal website functionality, security, forms and related functionality.

Analytics and website tracking
Cookies and tracking technologies used to understand how visitors interact with the website, website traffic, page usage and general performance.

Advertising and marketing tracking
Cookies, pixels and tracking technologies used to measure advertising results, understand whether advertisements result in website actions, optimise advertising campaigns and support advertising audiences.

Third-party services
External services such as maps, reviews, chat, security tools and embedded functionality may use cookies or other tracking and technical technologies when they are loaded.

5. Meta Technologies

The website uses Meta / Facebook tracking technologies, including the Meta Pixel and related Facebook tools.

Meta Pixel and related technologies may be used to:

  • track or measure actions taken on the website
  • measure actions resulting from Meta, Facebook or Instagram advertising
  • understand advertising performance
  • optimise advertising campaigns
  • support advertising audiences

A Facebook customer chat component may also load on some pages.

Meta may process information according to its own privacy policies. Prestige Car Imports does not control how Meta independently processes information.

6. Google Technologies

The website currently uses Google tracking, analytics and related services, including:

  • Google Analytics 4
  • Google Tag Manager
  • Google Ads
  • Google reCAPTCHA
  • Google Maps
  • Google Business Reviews

Google Analytics and advertising technologies may use cookies and tracking technologies to collect technical and website usage information, understand website activity and measure advertising performance.

Google reCAPTCHA may be used to help protect forms from spam and automated abuse. Google Maps and Google Business Reviews may load on pages where maps or reviews are displayed.

Google may process information according to its own privacy policies. Prestige Car Imports does not control how Google independently processes that information.

7. Other Third-Party Services

Prestige Car Imports uses third-party technology providers to operate the website, analyse usage, protect forms, display content and measure advertising.

In addition to Meta and Google, the website currently uses or may load:

  • hCaptcha, to help protect some forms from spam and automated abuse
  • Trustpilot, where a Trustpilot reviews widget is embedded
  • Facebook Customer Chat, where chat is available
  • Cloudflare, used for website hosting, content delivery and email protection
  • Google Maps
  • Google Business Reviews

These third-party services may collect technical or usage information and may use cookies or similar technologies according to their own policies. Prestige Car Imports does not make claims about exactly what data each provider collects, and does not control how every third party independently processes data.

8. Disclosure of Information

We may disclose personal information:

  • when required by law
  • where you have given consent
  • to service providers that help us operate the website or business, such as website hosting, form processing, security, analytics, advertising, maps, reviews and chat platforms

Some of those providers are located outside Australia. Where overseas providers are used, they handle information under their own privacy terms.

9. Cookie and Browser Choices

You can generally control, block or delete cookies through your browser settings. Disabling certain cookies may affect website functionality, including forms, maps, reviews, chat or other features.

Prestige Car Imports does not currently provide a cookie preference centre or consent manager on this website. Browser settings remain the practical way for most visitors to control cookies.

You may also use advertising-platform tools provided by companies such as Google and Meta, where those companies make such tools available. Those tools are operated by those companies, not by Prestige Car Imports.

10. Security

Prestige Car Imports takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

11. Access and Correction

If you believe that any personal information we hold about you is inaccurate or out of date, you may request access or correction by contacting us. We will respond in accordance with our obligations under the Privacy Act.

12. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, our business practices or the technologies used on the website. The latest version will always be available on this page.

13. Contact Details

If you have questions, concerns or complaints about this Privacy Policy or how your personal information is handled, please contact:

Prestige Car Imports
Unit 4/43-45 Launceston St
Williamstown, Victoria
Phone: +61 456 782 466
Email: [email protected]
Website: https://prestigecarimports.com
ABN: 30 634 385 069