Terms and Conditions

By accepting the services of Prestige Car Imports PTY LTD, you agree to be bound by and accept these terms and conditions. Nothing in these terms and conditions excludes, restricts, or modifies any rights the customer may have under Australian Consumer Law (ACL).

Scope of Service

This vehicle, or the vehicle you are interested in importing, is located in another country, and Prestige Car Imports PTY LTD has not inspected it in person. We do not sell vehicles; rather, we facilitate a connection between a buyer and a seller overseas and arrange the importation of the vehicle to Australia. Prestige Car Imports PTY LTD makes no representations about the roadworthiness of the vehicle or its ability to meet compliance requirements without further modifications. The customer acknowledges that they are purchasing a used vehicle from overseas and assume all associated risks.

Prestige Car Imports PTY LTD acts solely as an import agent and is not responsible for any expenses related to the purchase, export, shipping, import, compliance, or roadworthiness of the vehicle. While we can arrange for an independent third-party inspection upon request, we do not offer any warranty or guarantee regarding the vehicle’s condition.

Any price quoted by Prestige Car Imports PTY LTD is an estimate only and does not include state-specific roadworthiness, registration, or stamp duty unless otherwise stated.

Fees & Payment Terms

A deposit of $1,190 AUD is required to secure the services of Prestige Car Imports PTY LTD. The balance of our fee is payable upon securing the vehicle and completing payment to the seller. The total fee is based on the estimated landed and complied price of the vehicle and its country of origin. This fee is generally non-refundable, except where required by ACL, such as when the service cannot be provided as promised.

The customer’s bid is made based on the information available at the time, and the customer is responsible for ensuring they wish to proceed. If the customer chooses to withdraw their bid, Prestige Car Imports PTY LTD will attempt to do so, but if the bid deadline has passed and the bid is successful, the customer remains responsible for full payment.

Should a customer wish to re-enter a vehicle into auction after a successful bid, a cancellation fee of $2,000 AUD will apply to cover associated costs, including time and labour. Additional expenses such as transport, auction fees, and storage costs will also be payable by the customer. If a profit is made on the resale, Prestige Car Imports PTY LTD will retain the profit to cover costs incurred.

Additional Costs

The customer is responsible for any additional inland transportation costs resulting from but not limited to:

  • Auction house location not listed in the estimate
  • Vehicle being non-drivable or requiring repairs
  • Custom or specialized transport requirements
  • Lack of carrier availability or changes in shipping schedules

Additional storage costs that accrue outside the control of Prestige Car Imports PTY LTD (e.g., shipping delays, vessel restrictions, or lack of vessel space) will be payable by the customer.

The full amount of the proforma invoice must be paid within seven business days of receipt. The customer is responsible for any currency exchange differences if payment is delayed beyond five banking days. Late payments will incur a reasonable administrative charge of $20 AUD per day. If payment is not received within 30 days, the customer’s deposit may be forfeited, and ownership of the vehicle may revert to Prestige Car Imports PTY LTD, subject to ACL requirements.

Import Regulations & Compliance

It is the sole responsibility of the customer to research and comply with all import regulations and restrictions before bidding. Prestige Car Imports PTY LTD does not warrant the accuracy of any information provided on its website or through verbal or written advice. However, we will make reasonable efforts to assist customers in understanding the importation process.

Limitations of Liability

Prestige Car Imports PTY LTD cannot be held liable for issues beyond its control, including but not limited to:

  • Errors or damages caused by auction houses, transporters, or shipping companies
  • Shipping availability, schedules, or delays
  • Duties, taxes, or customs costs incurred by the buyer
  • Mechanical or electrical failures of the vehicle
  • Missing parts, inner cargo, or consumable items (e.g., battery, brake pads, tyres, fluids)
  • Exchange rate fluctuations or force majeure events (e.g., war, strikes, natural disasters)

Vehicles are not covered for any type of natural disaster or weather event, including but not limited to earthquakes, tsunamis, hail, cyclones, hurricanes, and flooding. Prestige Car Imports PTY LTD is not liable for any damage or costs incurred due to such events. The customer acknowledges that they assume all associated risks.

Consumer Guarantees & Dispute Resolution

Prestige Car Imports PTY LTD is committed to compliance with Australian Consumer Law. If our services do not meet consumer guarantees, customers may be entitled to remedies including repair, replacement, or refund as required by law.

If disputes arise, both parties agree to make reasonable efforts to resolve them in good faith through mutual negotiation. If legal action is necessary, it will be conducted under Australian Law.

Changes to Terms and Conditions

Prestige Car Imports PTY LTD reserves the right to update these terms and conditions. Customers will be notified of any significant changes before they take effect.