TERMS AND CONDITIONS

Terms & Conditions – PRESTIGE FINANCIAL PTY LTD T/A PRESTIGE CAR IMPORTS

By engaging the services of PRESTIGE FINANCIAL PTY LTD T/A PRESTIGE CAR IMPORTS, you agree to these Terms and Conditions. Nothing in these Terms and Conditions excludes, restricts, or modifies any rights or remedies you may have under the Australian Consumer Law (ACL).

 

  1. Scope of Service
  • The vehicle you are purchasing or seeking to import is located overseas. PRESTIGE FINANCIAL PTY LTD T/A PRESTIGE CAR IMPORTS (“we”, “our”, “the broker”) does not sell vehicles. Instead, we act solely as an import agent, facilitating connections between Australian buyers and overseas sellers and coordinating the shipping and import process.
  • We do not own, possess, or personally inspect the vehicles we assist in importing. Any descriptions, photos, or information about a vehicle are provided by third parties (e.g., auction houses, sellers).
  • We make no representations or guarantees about the vehicle’s roadworthiness, condition, or ability to meet Australian compliance requirements without further modifications.
  • You acknowledge that you are purchasing a used vehicle from overseas, and there are inherent risks associated with such purchases.
  • While we can arrange independent third-party inspections upon request, we do not provide any warranty or guarantee regarding the condition of any vehicle.

 

  1. Pricing & Estimates
  • Any prices we provide are estimates only and are based on information available at the time.
  • Unless otherwise stated, quotes do not include state-based costs such as registration, roadworthiness certification, or stamp duty.
  • Final costs may vary due to exchange rates, shipping charges, taxes, or unforeseen expenses.

 

  1. Fees & Payment Terms
  • A deposit of $1,190 AUD is required to engage our services. The remaining balance of our service fee is payable once a vehicle is secured, and payment is made to the seller.
  • Our service fee is calculated based on the vehicle’s estimated landed and complied price and country of origin.
  • Deposits are generally non-refundable, except where required by the ACL (e.g., where a service cannot be provided as promised).
  • If you withdraw a bid after submission, we will attempt to cancel it. However, if the bid is successful, you remain responsible for the full payment of the vehicle.
  • If you request to re-enter a successfully purchased vehicle into auction, a cancellation fee of $2,000 AUD will apply. You are also responsible for associated costs (e.g., auction fees, transport, storage). If a profit is made on resale, we may retain it to cover our costs.

 

  1. Additional Costs

You are responsible for any extra costs that arise due to:

  • Auction locations not included in the initial estimate
  • Vehicles that are non-drivable or require special transport
  • Customised or specialised transportation needs
  • Shipping delays or lack of vessel availability
  • Storage fees caused by factors outside our control (e.g., shipping disruptions)
  • Proforma invoices must be paid in full within seven (7) business days of issue.
  • If payment is delayed more than five (5) banking days, you are responsible for any currency exchange rate differences.
  • Late payments will incur an administration fee of $20 AUD per day.
  • If payment remains outstanding for 30 days, your deposit may be forfeited, and ownership of the vehicle may revert to us (subject to ACL requirements).

 

  1. Import Regulations & Compliance
  • It is your responsibility to research and confirm whether the vehicle you wish to import meets all Australian import and compliance requirements.
  • We will take reasonable steps to assist you in understanding the process but cannot guarantee the accuracy or completeness of any advice provided verbally, in writing, or on our website.

 

  1. Limitations of Liability

The Purchaser acknowledges and agrees that Prestige Car Imports Pty Ltd (“the Broker”) acts solely as an import agent and facilitator in connection with the sourcing, purchase, shipping, and compliance of motor vehicles from overseas sellers. At no time does the Broker:

  • hold title or ownership of the nominated motor vehicle
  • provide or imply any warranty or guarantee as to the condition, quality, merchantability, fitness for purpose, or suitability of the motor vehicle; or
  • assume responsibility for representations made by any overseas seller, auction house, or inspection service.

The Purchaser further acknowledges that the nominated motor vehicle is acquired on an “as is, where is” basis from the overseas seller. Responsibility for the vehicle’s condition, functionality, and any defects (latent or otherwise) rests solely with the overseas seller and/or inspection provider engaged by the Purchaser.

Refunds or compensation from the Broker will only be provided where required by law, including under the Australian Consumer Law (ACL). Nothing in this Agreement is intended to exclude, restrict, or modify any right or remedy that the Purchaser may have under the ACL which cannot lawfully be excluded.

To the fullest extent permitted by law, the Broker’s liability to the Purchaser (whether in contract, tort, statute, or otherwise) is limited to:

  • the supply of the broker services again; or
  • the payment of the cost of having the broker services supplied again.

The Purchaser accepts that, except as expressly stated in this Agreement or as required by the ACL, the Broker is not liable for any loss, damage, claim, or expense (including consequential loss or loss of value) arising out of, or in connection with, the condition of the motor vehicle.

To the extent permitted by law, we are not liable for:

  • Errors, omissions, or damages caused by third parties (e.g., auction houses, shipping companies)
  • Shipping delays, cancellations, or schedule changes
  • Taxes, duties, or customs costs
  • Mechanical, electrical, or cosmetic issues (e.g., failures, missing parts, consumables)
  • Exchange rate fluctuations
  • Loss or damage caused by force majeure events (e.g., natural disasters, strikes, war, severe weather).

Vehicles are not covered for natural disasters or weather-related damage (e.g., hail, flooding, earthquakes) while overseas or in transit. You acknowledge that these risks are assumed by you as the buyer.

  1. Consumer Guarantees & Dispute Resolution
  • We comply with the Australian Consumer Law (ACL). If our services fail to meet the consumer guarantees under the ACL, you may be entitled to a remedy (e.g., repair, replacement, refund) depending on the circumstances.
  • We will make reasonable efforts to resolve disputes through good faith negotiation.
  • Any legal proceedings will be conducted under Australian law, and both parties agree to provide reasonable notice before taking formal legal action.

 

  1. Updates to These Terms

We may update these Terms and Conditions from time to time. Any significant changes will be communicated to you before they take effect.